Terms & Conditions

1

Fees

All members must have an active training package and complete the applicable new-player starter package.

Training packages

New-player starter packages

Recreational and Development — S$100

• Calendar-year insurance coverage — S$25
• F17 kit — S$75: jersey S$50, shorts S$15 and socks S$10

Youth Programme — S$200

• Koach App — S$100 one-time payment upon joining the Youth Programme
• Calendar-year insurance coverage — S$25
• F17 kit — S$75: jersey S$50, shorts S$15 and socks S$10

The Koach App is a separate platform from the F17 Member Portal and supports structured player development beyond regular group training. Coaches can create and monitor Individual Action Plans (IAP), record performance observations, provide personalised feedback and track technical, tactical, physical and behavioural progress. Youth players and parents access development goals, coach feedback and progress updates through the separate Koach App.

The starter-package fee is charged only for a new signup and is added in addition to the selected training package. Existing members renewing a package are not charged the new-player starter package again. Programme placement remains subject to age eligibility, assessment, coach approval and available capacity.

Three-month and six-month packages must be used in consecutive months. For example, a three-month package beginning in February expires at the end of April.

A monthly package may be paused for a new month, but not midway through a month. A S$100 deposit is required during a paused month and will be offset against the next package renewed.

New signup fees are due at checkout. Package renewal is due by the 15th of the final covered month unless the invoice states another due date. Every package expires on the last day of its final covered month. No payment, no play.

Payments are non-refundable. Packages are non-transferable.

Calendar-year insurance coverage

Player insurance is charged at a fixed S$25 for the current calendar year. The fee is not prorated when a player joins mid-year. New-player coverage begins on the joining date and always expires on 31 December. Renewal for the following calendar year is due on 1 January.

2

Payment

The trial fee is S$10. After submitting the trial booking form, the parent or guardian will receive a confirmation email with payment instructions. Payment must be completed before attending the scheduled trial session. A reminder email will be sent 1 day before the trial.

Submitting the form or paying the trial fee does not guarantee a place until F17 confirms the selected date, venue and availability. Membership training and starter-package fees are shown in the signup summary and must be paid according to the invoice due date. Accepted methods include bank transfer or PayNow.

3

Late Payment of Fees

• Package renewal: From 1 October 2026, a S$1 daily late fee begins the day after the 15th-of-month renewal due date and continues until payment is completed.
• Training fee: F17 may refuse attendance until full settlement is made.
• League fee: F17 may bench a member until full settlement is made.
• Tournament fee: F17 may cancel a member’s participation until full settlement is made.

4

Missed Sessions

There are no make-up sessions and missed sessions are not carried forward. The available weekly and package choices are intended to provide flexibility for planning. All unused sessions are forfeited.

5

Weather Policy

Training will take place as scheduled. Players should arrive in trainers and bring football boots.

Poor weather and lightning

Field training will stop when a lightning alert is active, in accordance with the venue’s policy and applicable safety requirements. Coaches will use the venue’s available wet-weather or sheltered programme. When a wet-weather session proceeds, the session is valid and irreplaceable.

Haze

PSI information is monitored through Singapore’s official haze portal. If PSI is 51–100, training pace may be reduced and more water breaks given. If PSI is 101 or above, training may be suspended, moved indoors or otherwise adjusted based on the on-ground decision. The reading used is the hour when training begins.

Force majeure

Circumstances beyond a party’s reasonable control that delay, interrupt or prevent an event or activity may be treated as force majeure. These may include breach of the peace, epidemic, flood, fire, explosion, rain, lightning, storm, sabotage, power failure not caused by either party, acts of God, strikes, picketing, lock-outs and acts of government authority. Where an activity is cancelled due to force majeure, F17 will not be in default and members will not be entitled to a refund, compensation, damages or other recourse, to the extent permitted by law.

6

Insurance Coverage

For injuries sustained during F17 training or match days, the supplied policy allows claims of up to S$450 in reimbursement, subject to a S$50 excess borne by the member.

The injury must be reported to the academy immediately and medical attention must be sought within 24 hours. All claims remain subject to the insurer’s policy terms, evidence requirements, exclusions and approval.

7

Personal Belongings

F17 is not responsible for loss, theft or damage to personal belongings at training centres or match venues. Players and families are responsible for safeguarding their belongings and waive claims against F17 for loss or damage to personal property, to the extent permitted by law.

8

Injury and Medical Conditions

If a member is unfit for training due to injury or a medical condition, a doctor’s letter must be produced. F17 reserves the right to decide whether and how remaining sessions may be attended after recovery.

9

Public Holidays

No training is conducted across F17 centres on designated Singapore public holidays unless F17 announces otherwise.

10

Taking a Break

If a child is absent for three consecutive months without notification, the child is treated as withdrawn and the slot is forfeited. Rejoining is subject to availability and an administrative fee of S$50.

11

Parent Portal Access

After the membership signup payment is confirmed and the player’s membership is activated, F17 will create or activate a parent or guardian portal account for each valid parent email address supplied during signup. New account holders receive a secure password-creation link. F17 does not send plain-text passwords by email.

The F17 Member Portal may provide access to the following features, depending on the player’s programme, role, records and current portal availability:

• Linked child profiles and membership information.
• Programme name, training day, training time, location and venue details.
• Current package type, package expiration date and online package renewal options.
• Invoices, outstanding balances, payment status and payment records.
• Attendance information and absence reporting.
• Teams, leagues, competitions, overseas trips and related participation records.
• Jersey, kit and required-document information.
• Announcements, reminders and portal notifications.

Separate Koach App: The Koach App is not part of the F17 Member Portal. Youth Programme players may receive separate Koach App access for Individual Action Plans, coach feedback, performance assessments and development reviews. Koach access, credentials, availability and records are managed separately from the F17 Member Portal.

Where two different valid parent email addresses are supplied, separate parent accounts may be linked to the same player. Portal accounts are personal and must not be shared with unauthorised persons. Account holders are responsible for protecting their login credentials, maintaining an accurate email address and promptly reporting suspected unauthorised access.

Portal information is provided for convenient access to academy records. F17 may correct records, change or withdraw features, perform maintenance, suspend access or require further verification where reasonably necessary. Official F17 communications, invoices, coach instructions and academy decisions take priority if portal information is incomplete, delayed or inconsistent.

General

F17 Football Academy Singapore may edit or amend its policies from time to time and may accept, reject, suspend or terminate a person’s participation in its programmes where reasonably necessary for safety, conduct, operational or programme reasons.

If a term is invalid or unenforceable, the remaining terms continue to apply. These terms are intended to be governed by Singapore law, subject to review by F17’s legal adviser.